I couldn't thank The SPAcialist's course enough!
"I'm extremely glad I took this course, & on the plus side I basically hit my goal, which I haven't been able to do all year! I think any new esthetician would benefit greatly from this, as we don't really get any type of this training in school. Even someone who has been in the game for awhile ( I have been licensed since 2014 ) can get a huge take away and motivation from this." - Samantha V.
Welcome to your retail success journey!
Have you caught yourself thinking this before?
“I have taken the product knowledge trainings,
but I don’t see any change”
“I do not want product retailing to break the genuine connection I form with my guests”
“ I try to recommend products but it feels awkward”
“I don’t have any time to recommend products, I always have a full schedule”
I've been there.
And I heard these statements frequently through my career, as a spa therapist, spa manager, and spa educator.
As a healer and introvert myself, working in both industries of retail and spas, I realized I was the typical therapist that does not like to sell. Somehow, through my career as a spa therapist, I was always the #1 seller in my team. So I knew I was doing something right…
Does this statement resonate with you?
“I want to feel satisfied, aligned with my purpose of healing guests, while boosting my retail sales and remaining authentic to my true self.”
If you want to pursue your purpose of taking care of people and healing them, while making yourself a valuable resource for your spa, increasing profit, boosting your retail sales, then you are definitely in the right place.
"100% I will be recommending this class to ANY esthetician out there who needs help getting out of a funk!"
My name is Allison and I am an Esthetician at Rivage Day Spa in Birmingham, MI. I met Alice when I registered for her class at IECSC in Palm Beach, FL. I was nervous going into it not knowing what to expect but walked out thinking, “Wow, I need her to meet my team back home!”. My entire team took part in the practice group before the launch of the class !
The last year I’ve been in a complete funk when it comes to selling. I have been working at the spa for over five years now so regulars only purchase here and there. I never would make suggestions because I did not want clients to think I was “pushy” so I backed off. I became too comfortable with what I was doing. Until I met Alice.
Thanks to the SPAcialist’s course, I feel confident with what questions to ask, identifying opportunities & when to ask for important information. I love making genuine connections and lasting friendships with my clients but this gave me more confidence to break down objections I had and step out of my comfort zone.
This class did JUST that! I now challenge myself to follow up with clients knowing how important it is for them to hear from me. I have created clever tag lines for some of my featured products each week. This is something I would have never done before had I not taken this class!
Thanks to this course, you will:
1. Believe in your LEGITIMACY TO BE THE AUTHENTIC EXPERT to recommend to your guests
2. Feel CONFIDENT IN RECOMMENDING WITH C.A.R.E. always keeping your guest’s interest at heart and remaining ALIGNED with your purpose.
3. GENERATE AN ABUNDANCE OF RETAIL SALES
Reach your goals and boost your retail sales thanks to the C.A.R.E method, specially developed for estheticians, to be used in and out of the treatment room.
#SPARETAILSUCCESS
Your in-depth step-by-step program:
They talk about it the best!
Discover the success story, of Juli, esthetician in Rochester, NY and how she was able to not only boost her retail sales, but also her service sales!
I have come away with more tools and knowledge from this course than ever before!
"I have taken sales courses in the past that cost thousands of dollars, that were days long and very intensive, and I can confidently say that The SPAcialist's class was more eye-opening than any other class I’ve ever taken." - Stefania O.
Frequently Asked Questions
Why the C.A.R.E. method?
The C.A.R.E. method teaches you the in-depth step-by step mastery of the guest service experience.
A method developed for years in the treatment room, with proven results to inspire guests to purchase from you.
More importantly, a method adapted even to introverts and healers who do not want to sound pushy, because the regular cold selling techniques do not resonate in the Spa environment.
You will be able to boost your retail sales while remaining aligned with your purpose, learning how to:
- Create a genuine connection
- Analyze your guests wants and needs efficiently
- Recommend a personnalized homecare ritual
- Establish a Long-term Relationship with your guest
What Can I Expect from the course?
The C.A.R.E. method is organized into four key steps designed by The SPAcialist to achieve results, understanding that each guest is a unique human being with unique skin concerns, lifestyle, and expectations. C.A.R.E. is consistent, logical, and easy-to-use in the spa to support your success. It creates a satisfactory recommendation experience, where both esthetician and guest feel aligned and comfortable.
What if I need 1 on 1 coaching?
If you need extra support with 1 on 1 coaching, send an email to me at [email protected]
How long do I have access to the course?
You’ll have unlimited, lifetime access to this training. You’ll be able to log in to your account dashboard whenever you need to refresh your memory on the methods I teach. (And you'll be the first to know when there are updates!)
When does the course start and finish?
It is a completely self-paced online course - you decide when you start and when you finish. You can go at your own pace, review your favorite lessons and pick it back up whenever you'd like.
Who is this course for?
This course was created primarily for Estheticians and Spa Therapists that recommend skincare, as well as Spa Managers, Directors and Owners to train their team, on successful skincare retail sales.
Do you need guidance in creating your Spa Retail Strategy?
Private 1:1 coaching is an effective and customized way for Spa Professionals, Service Providers, Spa Managers & Spa Owners to reach spa retail goals.
Book your consultation now to build your tailored strategic plan of action to INCREASE YOUR SPA RETAIL REVENUE.
Services are also available in Spanish and French